CTI Applications

Samsung OfficeServ CTI provides you with a link between two previously separate systems, your telephone system and your PC, using the full power of both. OfficeServ CTI improves the way your company communicates internally and externally.



OfficeServ ACD Call Centre
OS_ADCSamsung OfficeServ ACD Call Centre is specifically tailored for mid sized organisations or corporate departments requiring a sophisticated customer in…
 
OfficeServ Link
OS_LinkThe OfficeServ Link application is a software application that links the Samsung telephone system to a Windows based computer.
 
OfficeServ Manager
OS_ManagerOfficeServ Manager is the main configuration tool for Samsung OfficeServ systems and includes an administration mode and a supervisor mode. It puts yo…
 
OfficeServ Dataview
OS_DataViewPerfect for call centre environments and organisations requiring reporting, OfficeServ Dataview provides statistical reports, real time monitoring and…