MIA Telecoms

In 1997, Mia Telecoms became the sole authorised distributor of Samsung telecommunications and PABX equipment for Sub-Saharan Africa and the Indian Ocean Islands, including South Africa. Mia Telecoms was established to provide the most professional communication systems, allowing companies to function as a unified organism, with each part efficiently contributing to the whole. Mia Telecoms caters for large companies as well as small-to medium-sized enterprises, allowing them to capitalise on the benefits of IP technology.

Mia Telecoms offers turnkey solutions to its customers in the areas of connectivity, hardware and call centre systems and a full range of products including traditional PABX systems ranging from 0 – 1900 ports, IP telephony and Voice over Internet Protocol (VoIP), Wireless Area Network (WAN) solutions and Computer Telephony Integration (CTI).

With a staff compliment of more than 50, Mia Telecoms has extensive experience in the South African telecommunications marketplace. The Company follows the strictest corporate governance procedures and offers customers peace of mind with its ethical approach and commitment to adding value -- every step of the way. This is one of the reasons that Mia Telecoms has developed one of the strongest partner communication channels in the South African market, with over 90 percent of dealers celebrating their 10th year of business with Mia Telecoms. More and more companies are choosing a Samsung PABX solution and the Mia Telecoms national market share is 23.5% (as per the BMI T Report).

Mia Telecoms understands local market conditions and is able to offer Power Control Module Units (PCMU) that offer customers a 48-month guarantee against power spikes, voltage differences and frequency changes in the power supply from Eskom. Customers can expect reliable communications solutions with five hours minimum run time, even when there is load shedding.

In addition, Mia Telecoms provides comprehensive consulting, project management, maintenance, co-sourcing, installation, network audit, network monitoring, web design and standby services. The Company offers advanced bi-directional telephone management solutions including cost control and budget barring to advance CTI voice logging, Midas (Fidelio) hospitality solutions, video conferencing solutions and specialised application solutions for various industry sectors.

The product range is modular and can start small and grow. Mia Telecoms can therefore build solutions that match customers’ exact needs with the option to add extra capabilities as required later on.

Clients include:

Hollard Insurance, Busby, Resolution Health, Ster-Kinekor, Absa, JD Group, Waltons, SABS, Tata Holdings, Eskom, Translux, Porsche, Combined Motor Holdings, South African Airways, Mr Delivery, Sunninghill Hospital and Ampath.