OfficeServ Mobex

Introduced in the new Version 4.30 software release for the OfficeServ 7000 series of systems, the OfficeServ Mobex application provides for improved connectivity in your working life.

Mobility is more about connectivity, being in contact, than it is about moving around on the phone. In today’s competitive business environment being properly ‘connected’ is more important than it’s ever been.

 

Features

The Samsung OfficeServ Mobex application enables you to set a personal virtual ring group of up to 5 alternative numbers (mobile phone, home office, alternate office, workshop, etc.) which will simultaneously ring when you are away from your main phone.

You will remain always in contact, and will never miss that important call again. The Mobex application allows you to make and receive calls from your mobile through the OS 7000 System as if you were at your desk. Managing calls through the system allows you to maintain the central benefits of call control, operator console, voice mail, call recording, etc.

The key in all this is that contacts can reach you via one ­single number.

The OfficeServ Mobex Feature set is available in Version 4.3 of the software and can be supplied on all members of the OfficeServ 7000 range.

The Samsung OfficeServ Mobex application is delivered in two variants – Standard and Executive.

Specifications

Licensing:

Standard users are supported “out of the Box”. Executive users require a software licence to operate. One Executive licence is provided free of charge in every system. (see tables below for license, hardware and maximum numbers of users).

Item License policy Hardware Requirement
Standard license Free of charge. No license is needed. None
Executive license 1 executive Mobex user is supported F.O.C. without a licence. Additional users will require a license. OS7030, OS7100 > No HW required OS7200, OS7400 > OAS card is required
Maximum Users Per System
System Hardware required Max Users
OS7030 None 4
OS7100 None 8
OS7200 OAS Card 32
OS7400 OAS Card 256
Below is a list of supported features for each variant
Phone State Feature List OfficeServ Mobex STD EXEC
ringing Call Forward Follow Me No Yes
ringing Call Forward on Busy or No answer Yes Yes
ringing Call Forward on DND Yes Yes
ringing Call Forward Unconditional Yes Yes
ringing Call Intercept of Mobex call by EP key Yes Yes
ringing Call Intercept of MOBEX ringing Yes Yes
ringing Class of Service Yes Yes
ringing Direct Station Select Yes Yes
ringing Do not Disturb and Override Yes Yes
ringing Forced Trunk Release Yes Yes
ringing In/Out of Group Yes Yes
ringing Make calls via LCR Yes Yes
ringing Make calls via OS Operator/Call Yes Yes
ringing Monitoring on DS or CC key Yes Yes
ringing Monitoring via OS Operator/Call Yes Yes
ringing Originators CLI Transfer Yes Yes
ringing Preset Forward No Answer Yes Yes
ringing Station Group Membership Yes Yes
ringing Ring Group Yes Yes
ringing Station pairing Yes Yes
ringing Station Programmed message Yes Yes
ringing Voice Mail Indication No Yes
conversation Account codes voluntary No Yes
conversation Conference No Yes
conversation Holding Calls No Yes
conversation Transfer No Yes
conversation Transfer with Camp On or Remote Hold No Yes
conversation Transfer with Consultation No Yes
setting Activate/Deactivate MOBEX station No Yes
setting Set Call forward No Yes
setting Set Call Forward Follow Me No Yes
setting Set Do Not Disturb No Yes
setting Link/Unlink Ring Group No Yes
setting Set Station Programmed message No Yes
setting Station Message Cancel or Set on Idle No Yes
setting Voice Mail Access No Yes
dialing Account codes No Yes
dialing Authorization codes No Yes
dialing Barge In on Busy No Yes
dialing Call Paging to Internal or External No Yes
dialing Call Pickup Ringing calls No Yes
dialing Camp On on Busy No Yes
dialing Distinctive Ring on Intercom call No Yes
dialing Intercom call No Yes
dialing Make external calls No Yes
dialing Make call by Speed Dial No Yes
dialing Meet Me Page and Answer No Yes
dialing Retrieve Calls on Hold or Parked No Yes
dialing Station Call Back on Busy or No Answer No Yes
dialing Station Message Reply No Yes
dialing Station Message Set on Busy/Ringback No Yes
dialing Toll Restriction No Yes
dialing Trunk Call Back No Yes
dialing Universal Answer No Yes